How do I make an appointment?
Contact us by calling (480) 719-6535 or e-mail us to discuss your therapy needs. Many clients will require an initial evaluation before beginning therapy.
Where are therapy services provided?
Speech and language therapy sessions are provided at our clinic location in Gilbert, Arizona. We do not offer in-home services at this time.
What type of payment does SSTA accept?
Payment is accepted by cash, check, or charge due at the time of your service. At this time, SSTA is an out-of-network provider with insurance all companies. We are happy to provide a statement at the end of the month that you can submit to your insurance company for possible reimbursement. HSA credit cards and similar are accepted. Check out Better at getbetter.co to get assistance with insurance reimbursement.
What should I expect during an evaluation?
Evaluations are generally scheduled for 1-1.5 hours. We ask that you arrive 10-15 minutes prior to your scheduled evaluation time to complete initial paperwork and get familiar with the office. During the evaluation the speech-language pathologist will interview the client and/or caregivers, conduct formal assessments, and do informal observations during play, reading, and spontaneous conversation. Feel free to ask questions during the evaluation. Following the evaluation a summary of the findings and recommendations for ongoing therapy will be discussed with you.
How often is speech therapy?
Therapy is typically scheduled once a week for 50 minutes. This includes time for transitioning in and out of therapy and time to discuss at home practice. We are flexible at SSTA and will try to accommodate different scheduling needs.
What is the age range of clients at Stuttering and Speech Therapy of Arizona?
We accept children age 2 and above and adults.
Do parents usually sit in during therapy sessions?
It is important for families to be involved in the therapy process and parents are encouraged to be present for sessions. However, every child is different and some do better without parents in the room. This will be discussed with the therapist and family during the evaluation or within the first few therapy sessions.
What is your cancellation policy?
We ask that you are respectful of your therapist and contact them with at least a 24 hour notice of cancellation. A cancellation with less than 24 hours notice will be charged a cancellation fee and a no show with no notice of cancellation will be charged the full therapy session rate.
How do I know if my child is stuttering or if this is typical?
Children often go through a period of "normal disfluencies" (whole word and syllable repetitions, revisions in speech, and fillers such as "um or uh") when they are young, especially during a period of rapid language development. If you observe tension during speech in the form of prolongations (prolonging a word "cccccat") or blocks (stopping the airflow during speech so no sound comes out) this is a sign of stuttering. In addition, accessory behaviors (eye blinks, fist clenching, etc.), child's awareness of disfluencies, frustration during speech, or pitch rise in voice all indicate true stuttering versus typical disfluencies. When in doubt, contact a speech-language pathologist to discuss your concerns.